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System Questions

What are the major benefits of an importer filing his own entries?
Which customs entries can I clear myself?
Are there upfront fees or contracts required to participate?
How is TRG Direct direct-filing different from other direct-filing programs?
How long does it take to get set up to file our own entries?
What are CBP’s requirements for direct-filing?
What is the testing with CBP on the ABI system prior to being approved?
Must I discontinue using my present broker?
How do we get started with TRG Direct?
Why is membership in Trade Bridge International required?
Why do I need a continuous bond?
How does TRG Direct assist the importer who wishes to direct-file?
Do I need to give TBI Brokers (TBIB) a Power of Attorney (POA)?
How are duties paid for entries I’ve filed myself?
Am I required to establish an importer direct-audit process?
What if I decide that I no longer want to clear my own shipments?
Are there any entries that I can’t clear using direct-filing?
Am I able to direct-file Canada & Mexico border entries?
How do I clear entries requiring release by the Food & Drug Administration (FDA)?
How do I file the Prior Notice for FDA goods?
What if I need help clearing my shipment?
Once cleared, how do I arrange delivery of my shipment?
How do I handle CBP or PGA exams of my shipments?
What are the recordkeeping requirements for entries that are direct-filed?
Are there any additional compliance requirements when direct-filing?
Direct-Filing FAQ's
What technology does TRG Direct use to file the entries with Customs?
How is the importer's data stored and backed-up?
Once I file an entry, how do I understand the feedback and results I get back from the CBP via the ABI system?
Can I access my importer data at any time?
Is there a place on the system to store my “Parts” information, and can it be updated electronically?
How do I arrange payment for services of 3rd party vendors such as, CBP exam sites?
I have several different product codes/SKUs which are the same tariff number on one commercial invoice. Do I have to enter each invoice line separately, or can I combine them together?
Terms and Definitions
What is importer direct-filing of customs entries or direct-filing?
What is Remote Location Filing (RLF)?
What is a Filer Code?
What does Automated Broker Interface (ABI) mean?
What is Automated Clearing House (ACH)?
What is ACE?
What is Periodic Monthly Statement (PMS)?
What is “Electronic Invoice Processing” (EIP)?
What are the major benefits of an importer filing his own entries?
Direct-filing gives an importer greater control over the import process, his supply chain (which can result in lower costs), more consistent compliance, less risk of non-compliance and a lower cost per entry.
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Which customs entries can I clear myself?
Formal entries (type “01”) and informal entries (type “02”) for both air and ocean shipments, may be filed using the Remote Location Filing (RLF) / Automated Invoice Interface (AII) program.
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Are there upfront fees or contracts required to participate?
There are no long-term contracts to sign. There is a $1,000 non-refundable set-up fee required. As long as you apply for a continuous bond when you sign up for TRGDirect, you may transfer your continuous bond to Trade Risk Guaranty upon renewal so no bond premium is forfeited.
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How is TRG Direct direct-filing different from other direct-filing programs?
TRG Direct is accessible to small and medium sized importers because it does not require a large investment in software or hardware. TRG Direct is more than importer direct-filing of customs entries. The TRG Direct program includes the support of a nationally licensed customs broker, TBI Brokers, Inc. on an as-needed basis. The direct-filer gets the benefit of lower entry costs  without giving up access to a licensed customs broker.
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How long does it take to get set up to file our own entries?
Typically, the entire process takes between 6-8 weeks.
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What are CBP’s requirements for direct-filing?
  • Assignment of a Filer Code from CBP.
  • Submission of an ABI Letter of Intent.
  • Assignment of an ABI Representative.
  • Complete a simple “ABI Test” from CBP.
  • Pay duties and taxes via “ACH”, or ACE “Periodic Monthly Statement” (PMS).
  • Electronic transmission of commercial invoices to CBP.
  • Approval by CBP to file entries via RLF.
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What is the testing with CBP on the ABI system prior to being approved?
CBP requires that all filers transmit certain test entry data (as specified by CBP) in order to ensure that the ABI system can handle any special entry requirement. In addition, the importer is required to transmit five electronic invoices in test mode. Once these “tests” are completed, the filer is ABI approved.
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Must I discontinue using my present broker?
No. In fact the TRG Direct direct-filing service is designed to serve as an “add on” service. Direct-filing is intended to allow importers to reduce costs of routine entries and provide improved compliance and greater control for importers.   Direct-filing is also a way for an importer to manage the less complicated import transactions but use the professional knowledge and experience of a licensed CHB when appropriate.
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How do we get started with TRG Direct?
  1. Call us to schedule an on-line demo of the system.
  2. Register for a free membership in Trade Bridge International.
  3. Get a continuous bond with Trade Risk Guaranty.
  4. TRG Direct will assist you in submitting the required documentation to CBP to gain approval for direct-filing.
  5. TRG Direct will conduct complete training on the ABI system.
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Why is membership in Trade Bridge International required?
The TRG Direct direct-filing program is a cooperative effort with Trade Bridge International, a virtual online community of SME importers and exporters. TRG Direct develops mission-appropriate services and products based on the needs of Trade Bridge International members. See www.TradeBridgeInternational.com .
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Why do I need a continuous bond?
A continuous bond is a financial guarantee from a qualified US surety company with CBP to ensure that all deferred duties or taxes are paid. All US importers must maintain a continuous bond or deposit a single entry bond.
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How does TRG Direct assist the importer who wishes to direct-file?
We assist you through the entire set-up and training process:
     Evaluate whether direct-filing is appropriate for your needs.
    Assist with submission of the required documentation to CBP.
    Provide training on the ABI system.
    Assist with answering CBP’s ABI test questions.
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Do I need to give TBI Brokers (TBIB) a Power of Attorney (POA)?
Yes, you will need to grant TBI Brokers (TBIB) a customs POA.
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How are duties paid for entries I’ve filed myself?
Direct-filers pay all CBP duties, taxes and fees, via ACH (Automated Clearing House) or PMS (Periodic Monthly Statement).
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Am I required to establish an importer direct-audit process?
No, although we highly recommend that each entry filed with CBP, whether “direct-filed” or filed by your customs broker are reviewed for accuracy. This is consistent with performing your importer responsibilities to undertake reasonable care in the preparation, filing and processing of all CBP documents.
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What if I decide that I no longer want to clear my own shipments?
At any time, commercial documents can be turned over to a licensed customs broker for clearance purposes. CBP does not require an importer to direct-file any or all entries even after a filer code has been assigned. TRG Direct does not require that a direct-filer process all their entries using the TRG Direct system nor that a direct-filer use the system for a minimum length of time. There are no penalties or costs to stop direct-filng however the $1,000 set-up fee is no-nrefundable.
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Are there any entries that I can’t clear using direct-filing?
It is CBP’s objective to include all entries in the future. However, at present, those with an entry type other than 01 (formal - value over $2000) or 11 (informal – value under $2000) may not be direct-filed. That means any entry involving quota, anti-dumping (ADD), countervailing duty (CVD) or warehouse entries & withdrawls are excluded. In addition, border entries at Mexico and Canada should not be direct-filed.
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Am I able to direct-file Canada & Mexico border entries?
Technically, you can file formal (01) and informal (11) entries at either border.  However, we do discourage it because of the speed and timing of the transactions as well as the relatively low price already charged by border brokers.  Please note that Canada is easier because Canadian trucks are allowed into the US, but shipments from MX must have a MX broker on the other side and it typically involves a lot of coordination with the MX broker and the transferring of the shipment to a US truck.
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How do I clear entries requiring release by the Food & Drug Administration (FDA)?
FDA data can be entered into the ABI system as for CBP data. FDA data transmits to CBP first, then is passed to the FDA system. Entries with items requiring FDA clearance cannot be transmitted to CBP without FDA data included.
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How do I file the Prior Notice for FDA goods?
If you are filing your entry with CBP prior to the required time limits set by FDA for Prior Notice, then the data required by FDA for clearance is also sent as the data required for Prior Notice. If you are not able to file the CBP entry within the Prior Notice time frame, then an entry can be created that only transmits the Prior Notice data elements required. The entry can be transmitted to CBP and FDA for clearance purposes at a later time.
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What if I need help clearing my shipment?
TRG Direct is a service of TBI Brokers (TBIB), a licensed customs broker. TBIB can either answer questions and assist you with the completion of your direct-filed entry, or clear the entry as would any licensed CHB, on your behalf.
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Once cleared, how do I arrange delivery of my shipment?
If the carrier or warehouse uses CBP’s Automated Manifest System (AMS), as most do, they will be able to see the clearance and release information electronically. In this case, only a delivery order will need to be prepared and delivered to the trucker. If the carrier or warehouse is not AMS, a fax of the clearance and a delivery order would be necessary.
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How do I handle CBP or PGA exams of my shipments?
You will be notified by either an ABI electronic message, or by phone or fax, depending on the type of exam and the agency involved. Additional steps to be taken are outlined in our manual.
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What are the recordkeeping requirements for entries that are direct-filed?
It is the same as for all CBP records: 5 years from the date of entry. You must retain them and be able to produce them in a reasonable time frame upon demand by CBP. This is a requirement of all importers, regardless of whether or not they direct-file.
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Are there any additional compliance requirements when direct-filing?
You must always be aware of Partnering Government Agency (PGA) requirements such as FDA. At the time you classify your product for CBP purposes you should determine if any PGA requirement apply, and if so, which agency.
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What technology does TRG Direct use to file the entries with Customs?
TRG Direct clients log in to TRG Direct and access CBP's Automated Broker Interface software from their existing computers via the Internet. A secured link to CBP's Automated Broker Interface (ABI) is provided by TRG Direct. Verisign® technology and SSL (Secure Sockets Layer) security are implemented to ensure secure transport of information. VPN (Virtual Private Network) technology ensures secured transport of information from TRG Direct to CBP.  Importers can direct-file, without investing in new hardware or software, from anywhere there is a computer and an Internet connection.
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How is the importer's data stored and backed-up?
Fault tolerant storage systems and clustered server arrangements are used to store and back-up the data. This configuration assures a high level of data availability. A secured data center and frequent tape back-up processes further enhance availability and recovery capability. Database replication processes and encrypted off-site data storage add an extra level of security, availability, and recovery capability.
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Once I file an entry, how do I understand the feedback and results I get back from the CBP via the ABI system?
Importers will be given a list of all possible ABI results by TRG Direct including the meaning of the electronic result, as well as “Next Action Steps” for the importer, depending upon the result.
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Can I access my importer data at any time?
TRG Direct stores a copy of the 7501 information for your use and review. Upon log in, you can print the information for your records. While the electronic information is available for your use, Customs requires that each importer maintain a local copy of their entry information. Requests for historical records of imports from TRG Direct can be accomodated with adequate advance notice.
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Is there a place on the system to store my “Parts” information, and can it be updated electronically?
TRG Direct has a parts table which is used to add, update and maintain detailed information about the part, such as the country of origin, manufacturer, tariff number and description. The table allows part data to be easily pulled into each entry. The importer’s part information can be uploaded from an excel document by the importer at any time.
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How do I arrange payment for services of 3rd party vendors such as, CBP exam sites?
You may choose to set up an account with certain exam sites or other 3rd party vendors, or to submit payment via an overnight courier, whichever is more efficient for your needs.
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I have several different product codes/SKUs which are the same tariff number on one commercial invoice. Do I have to enter each invoice line separately, or can I combine them together?
Each SKU will need to be entered separately, since it is possible that an Electronic Invoice Processing (EIP) will be requested by CBP. However, your part / SKU information is retained in the system for easy retrieval and data entry.
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What is importer direct-filing of customs entries or direct-filing?
Direct-filing is the term used when importers file their own entries directly with Customs and Border Protection (CBP), without the use and expense of a customs broker.
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What is Remote Location Filing (RLF)?
RLF allows a filer to file entries at any U.S. port, not only the port the importer is located in.
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What is a Filer Code?
CBP assigns a Filer Code to direct-filing importers that conduct business with CBP. Each unique filer code has 3 alpha, numeric or alpha-numeric characters. The importer uses this assigned code as the first three characters of the entry number for all CBP entries.
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What does Automated Broker Interface (ABI) mean?
The Automated Broker Interface (ABI) is an element of Custom’s Automated Commercial System (ACS). ABI permits qualified participants to electronically file required import data with CBP. Entry data is transmitted from the importer to CBP and back to the importer via ABI.
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What is Automated Clearing House (ACH)?
ACH is an electronic payment option that allows participants to receive refunds, pay CBP fees, duties, and taxes electronically and a requirement for direct-filing.
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What is ACE?
CBP's secure data portal designed to enhance national border security and facilitate lawful trade.
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What is Periodic Monthly Statement (PMS)?
Periodic Monthly Statement (PMS) is a Custom's program for duty payment. Instead of a transaction-by-transaction payment process, PMS offers an interest-free periodic monthly statement process. Importers or brokers pay for all shipments released during the previous calendar month by the 15th working day of the following month. This benefit is offered to ACE participants.
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What is “Electronic Invoice Processing” (EIP)?
Electronic Invoice Processing (EIP) is the ability to transmit your commercial invoice data electronically to CBP via ABI. It is a requirement(s) for direct-filing.
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TRG Direct is a product of TBI Brokers, Inc. (TBIB Inc.), a licensed customs broker.  TBIB is a member of the Kernow Capital companies. 
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